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FAQs

Mentor FAQs

1. Why should I become a mentor?

As a mentor you will have the opportunity to:

  • share valuable knowledge based on your own experience
  • develop your coaching, communication and leadership skills
  • work with people from other backgrounds and cultures
  • improve your understanding of issues and barriers experienced by newcomers to Canada
  • motivate and support someone to fulfill their potential
  • help someone in your field put their skills and experience to work

 

2. How will I be helping my mentee?

As a mentor, you are helping your mentee by:

  • providing occupation or industry specific counsel as a guide to successful job preparedness
  • helping provide information on employment and/or educational opportunities within their chosen profession
  • sharing your networks and professional contacts
  • supporting your mentee to maintain self-confidence in a new society, workplace and culture
  • helping them realize their full potential and contribute to society and the economy

 

3. What are the mentor’s responsibilities?

Mentors will be expected to:

  • provide the mentoring program with details on their professional background and information needed for program delivery and matching purposes
  • participate in a mentor orientation session (approximately 90 min.)
  • work with the mentee to determine objectives for the mentoring relationship and set goals related to job search, networking, professional development, etc.
  • communicate with the mentoring coach to report on the progress of the relationship and assist in program evaluation
  • seek support from the coach for referral to resources, troubleshooting etc.

 

4. How long will I mentor for? How many hours a week are involved?

The time commitment is 24 hours during a four month span. This works out to approximately 1½ hours per week. The schedule of how this time is used can be worked out between the mentor and mentee to best suit their partnership goals and availability (see questions 10 and 11).
 

5. What kind of support will I receive during the mentoring relationship?

Prior to the start of the mentoring relationship, you can review our online handbook and take part in a mentor orientation session to learn more about your roles and responsibilities as a mentor.

Each matched pair is also supported by a mentoring coach based at a participating community organization. Their role is to assist you throughout the entire mentoring relationship and respond to your questions and concerns.
 

6. What is the role of the coach?

Mentoring coaches provide support and resources to mentors and mentees and track the outcomes of the relationships for at least one year after the partnership has ended. Coaches contact both mentors and mentees on a monthly basis to ensure that things are going smoothly in the mentoring partnership. This is a requirement to ensure the quality of the program. If there are issues in the relationship or any assistance required, mentors and mentees can let the coach know, and the coach can assist with troubleshooting or providing referrals.
 

7. Can I still register in The Mentoring Partnership program even if I’m too busy to mentor at this time?

Yes, you can register at any time to become a mentor in the program. If you would like to mentor at a later date, please indicate your preferred start date when you register. Also, when you are contacted by a mentoring coach to consider re-engaging in a match or at the end of your partnership, please let them know a date when you will be available to start a mentoring relationship.
 

8. On what basis are the matches made between mentors and mentees?

Matches between mentors and mentees are made solely based on shared occupation. The TMP MentorMatch IT System generates recommended matches, and the coach then consults the mentor and mentee to confirm the suitability of the match. If you do not feel that the match is appropriate, please ensure you communicate this feedback to the mentoring coach prior to being matched or as early as possible in the relationship.
 

9. Will I be involved in screening mentees?

Screening of mentees is done by service delivery partner organizations. The mentees’ first point of contact and entry to the program is through employment services or bridge programs at one of these organizations.

Mentees who are accepted into the program generally meet the following criteria:

  • have lived in Canada for less than three years and have no significant prior Canadian work experience in their field
  • have the English skills required to perform effectively in the workplace
  • have at least three years of work experience outside of Canada in their area of expertise
  • are eligible to work in Canada and are job ready
  • are unemployed or underemployed – working for 20 hours or less a week
  • have achieved at least a bachelor’s degree – or equivalent post-secondary education – from outside of Canada

 

10. Can I be matched with someone who does not share a similar occupation or industry?

Mentors and mentees can choose to identify a second occupation and/or industry to mentor/be mentored in if they have current or recent professional experience and networks in another occupational field. Choosing a second occupation increases the opportunities for matches to be made.

The program will always try to match you as closely as possible on your first occupation then, if there are no matches available, it will make a match based on your second occupation. Should you find the proposed mentee’s occupation and industry is not close enough to yours you can choose to not be matched. However there are some occupational fields and industries where we have a lower demand for mentors. As such we encourage you to be flexible when considering a proposed match with a mentee who is waiting for a mentor.

 

11. Can I mentor more than one mentee?

The Mentoring Partnership only matches mentors to one mentee at a time, to enable you to focus specifically on that partnership during the four month period. Due to the high demand for the program, each mentee is permitted to participate in The Mentoring Partnership program only once, so it is important that they can maximize their experience. We do however strongly encourage you to mentor again since we have many mentees waiting for this opportunity.
 

12. I’m nearing the end of my mentoring relationship. Can I mentor again?

It would be wonderful if you could assist another mentee. Repeat mentors bring the added value of learning and experience from their previous relationships. At the end of your mentoring relationship, your coach will ask you if you are able to mentor again. Even if you are not able to re-engage immediately following the relationship, you can indicate to your coach a date when you expect to be able to do it, and we can time your re-entry into the mentoring pool accordingly.
 

13. How will I be assigned a coach for my mentoring relationship?

Each mentee works with a coach at one of the service delivery partner locations to register for the program and then this coach stays in contact with the mentee throughout the program and follows-up with them for a year after the mentoring relationship comes to an end. Once you have been matched, the coach working with your mentee will also be your contact throughout the mentoring relationship.
 

14. How will I know if I’m doing a good job?

Open communication is the key to any good relationship. Throughout the mentoring relationship you should be speaking with your mentee about whether or not you are fulfilling the joint goals set out at the beginning of your partnership and clarify expectations based on your role as a mentor. Your coach will also ask you to provide feedback on your progress and experience throughout the mentoring relationship. If you are helping your mentee make progress on their job search, then your relationship is successful.
 

15. Who do I contact if I have any concerns or problems regarding my mentee?

Throughout the mentoring process, you should be speaking with your mentee about your shared progress in fulfilling the goals set at the beginning of the relationship. It is natural, however, that not all relationships will be perfect. If you are in a situation where you would like guidance or are experiencing conflict, please contact your coach immediately for advice and support. Likewise, if you feel that your mentee is not completely job-ready, your coach may be able to provide referrals to additional training or resources.
 

16. Do I meet with my mentee in person?

It is recommended that you meet in person, especially for the first few meetings. However, there will be times when on-line or phone communication will be more convenient and/or effective for both of you.
 

17. Where should I have meetings with my mentee?

Meeting locations are determined jointly by the mentor and mentee. Meetings may take place at the mentor’s office, a coffee shop or another mutually agreeable place close to a place of employment or near a person’s home. All meetings should take place at public place and not in a mentor or mentee’s home.
 

Mentee FAQs

1. How did I get selected to participate in this program?

You will have been selected to participate in The Mentoring Partnership based upon your interest in becoming a mentee and because you have met specific eligibility criteria that indicate your readiness for the program.

2. What will my role be as a mentee?

As a mentee in the program, you are responsible for your own job search and being an active participant in the mentoring relationship. This includes ensuring timely and responsive communication with both your mentor and job coach throughout the program.  You are expected to follow through on advice and connections provided by your mentor.

3. Will my mentor find me a job?

No. The mentor’s role is not to find the mentee a job. The purpose of the mentoring relationship is to expose you to occupation-specific networks and advice. Mentors can provide you with guidance on how the hiring process works in many companies in Canada, and may be able to assist you with your preparation for an interview. They will be able to discuss with you the differences between hiring processes in this country and in your home country. They will help you understand the work culture and provide insight into “the Canadian way” of doing things.

Your mentor is not responsible for finding you a job and it is important that you do not ask your mentor to get you a job.

4. How long is the mentoring relationship? How many hours a week is involved?

The time commitment is 24 hours during a 4-month span. This works out to approximately 1½ hours per week. However, the time commitment on how many hours per week/ per month will be determined together by you and your mentor.
In addition to your meetings with your mentor, you are expected to be conducting job search activities throughout the period of the mentoring relationship. Your coach supports you in this activity.

5. Do I meet with my mentor in person?

It is recommended that you meet in person, especially for the first few meetings. However, there will be times when on-line or phone communication will be more convenient and/ or effective for both of you.

6. What kind of job preparedness training will I receive prior to the mentoring relationship?

Prior to being matched with a mentor, all mentees are required to take part in a job search program which will teach you the basics of how to find a job in the Canadian market. You will also be asked to participate in workshops on resume writing and interview skills as part of the training at the community partner organization where you were originally screened.

7. What kind of support will I receive during the mentoring relationship?

Prior to the start of the mentoring relationship, you will be provided with resources and an invitation to take part in a mentee orientation session to learn more about your roles and responsibilities.

Each matched pair is also supported by a mentoring coach based at a participating community partner organization. Their role is to assist you throughout the entire mentoring relationship and respond to your questions and concerns. The coach can refer you to other resources, services and supports to assist you in your job search, and troubleshoot or provide advice if problems arise in the mentoring relationship.

8. How will I get a mentor?

Mentoring coaches from a participating community partner organization will match you with a mentor based on your profile and a personal interview. Mentors are not involved in the early screening or matching process.

9. On what basis are the matches made between mentors and mentees?

Matches between mentors and mentees are made according to shared occupation and industry. The program’s MentorMatch tool generates a recommended match by using the National Occupation Codes (NOC) and Standard Industrial Classification (SIC) codes completed by the mentor and mentee at the time of registration.The coach consults the mentor and mentee regarding the suitability of the match and confirms the match if both mentor and mentee agree to it. If you do not feel that the match is appropriate, please ensure you communicate this feedback to the mentoring coach prior to being matched or as early as possible in the relationship.

10. How will I be assigned a mentoring coach for my mentoring relationship?

The coach who conducted the initial screening with you is your coach. This is your contact person for questions, comments or concerns during the mentoring relationship.

11. Can I have more than one mentor?

No.

12. How can I make the most of my mentoring relationship?

Open communication is the key to any good relationship. Throughout the mentoring relationship you should be speaking with your mentor about whether or not you are fulfilling the goals set out at the beginning. You will also be asked by your mentoring coach to provide feedback on your progress and experience throughout the mentoring relationship.

13. What happens if I don’t get along with my mentor?

It is natural that not all relationships will be perfect. If you find yourself in a situation where conflict or any other problem has developed, please contact your mentoring coach. The coach will work with you to resolve issues. If the match is inappropriate the coach will terminate the mentoring relationship early in the relationship and rematch you.